I'm new here and not sure at all if this is the correct site to post this. I have just purchased a new Glimakra Julia eight-shaft countermarch loom from Glimakra USA. It was the last one they had with none coming available until February or so. So i bought it although i originally wanted a 4-shaft counterbalance. I'm not completly a novice weaver but i have never put a new loom together before. I was so intimated that it stayed in the shipping boxes for several weeks. . . It is together at this point minus a warp, but i have a rather big problem. The ratchet catches the end of the pawl and won't advance. I've checked the assembly instructions and it appears i followed them correctly, so i am not sure what i've done wrong. Would very much appreciate your help. Thank you, Lynne