I just had an awful experience - shipping some equipment to a buyer and assured by a well know shipping service that their packing would be safe and secure. The item was shipped in 3 boxes, all of which arrived badly damaged. So badly damaged even the delivery man exclaimed it was the worst he has seen. The item was gouged and scratched and packing expenses were high but we were assured the item would be well packed and transported. Anyone else had this issue and if so how was it resolved (claims). I will no longer use this particular provider again (not wanting to be negative or inflammatory I am witholding the name of the company). It is a shame that a company that specializes in packing and shipping has little accountability and no pride in the job it does. They assume as the guys wear cute shorts it excuses them from doing their job properly! The buyer paid shipping costs so my rant is not fiscally based, just appalled at the poor service.
Dawn