I am on Safari 5.03
It seems like the system is not refreshing itself. When I go to the home page all the items read as not read. For instance I can have 93 unread items on the home page under In My World thread. I've read them all. Has something happened to the system in resetting to what one has read?
Remind me again if the system renews based on your cache OR on your user name. I always have to go back and forth between the dashboard, forums and groups and home page to figure out what I have not read. Sometimes I can remember what thread I have read but this is getting really frustrating. It seems like things have regressed.
It has gotten to the point that I have to take about 5 minutes to get the boards to give me what I have read. In other words to get all the red (read) items to go away. I am out in the country so my system is slow anyway so having to go back and forth between pages takes forever as the system loads.
I do go back and forth between my desktop and my phone set to read thru weavo which is why I ask if the system is remembering individual computer caches or user names.
Please don't tell me to change operating systems. On Ravelry all I have to do is hit my reset and all items show properly, nothing like what happens here.
regards Deb Mc
Hi Deb,
Please don't change your OS or clear your cache. In fact, clearing you cache may actually slow things down because your computer's cache holds a memory of the pages you have visited and they load faster if you leave them in the cache.
We had a small problem Saturday morning and had to reboot the website. This also happened on Friday so we are working closely with our web hosting to determine why.
I have also noticed that when we reboot the site after it has gone down, any post that had a red new now shows with all the posts as being new. My suggestion is, if you know you have read the posts already, either just click on the red new and then click back. It does take about 5-10 minutes for the red to go away because the website is cached which is not related to the caching on your phone or computer. The caching on the site enables photos to load and do other things I'm not remembering right now.
Your other choice is to click on the word Forums in the orange box and then click on each forum landing page. There you can see each topic and the red new will indicate which you have not read or have been reset with the reboot. If there is one you are unsure you have read, click on it and click on the "End" button on your computer and then scroll up to see the most recent posts. Or, if you have read everything or are not interested in reading the topics, click on the "mark all topics as read" at the top right side of the landing page (I find this very efficient).
I know this is not quick but it's the best thing I can think of for now. We are working steadily with our web host and our technical team to figure out why we went down. Thanks for your patience while we get things moving smoothly again.
Claudia
I'm having the same problems. It makes reading frustrating and slow.
Laurie Autio
Laurie and Deb -
Be careful when switching between your computer and your phone to read weavolution posts. I would expect (not yet verified), that if you use your computer to read a group post, but then very soon thereafter access that same group from your phone, it is possible that the site may not yet have "registered" the access from your phone as considering the post to have already been read. I am assuming that in both scenarios you are logging in on your account. Also, are you leaving your account "logged in"?
Many systems do not allow you to have two devices logged in using the same account name and password. In general, I wouldn't consider it to be a problem except if you are thinking that the site will keep both devices "informed" of the posts you've read. This actually requires a bit of sophisticated programming.
Until I have a chance to try some experiments, I have two approaches I can suggest you experiment with.
1) Unless you are actually trying to use the two devices at the same time, try waiting about 15 minutes before switching to a different device.
2) Make sure you log out of the weavolution site before using the other device. And log into weavolution each time you use it.
And, since I haven't tried the particular use model you are using, I will be interested in your results, so I hope you will let us know what you find out. A "use model" is a programmers term that refers to how a particular user likes to use the system. You could almost consider it to be their "habits".) For example, one of my "use model" patterns is to always go to the Dashboard to see what has changed...
I'll be interested in what you find out... Thank you, Kay
p.s. I know there are many weavolution members who prefer not to take the time to log in/out of the system, but honestly that is a safer way to use any web site. If you allow your computer to "remember passwords" for sites, but then your device is lost or stolen, you are unintentionally allowing anyone who might use your device access to your sensitive information.
I log in through one computer only, and always the same one. I do not own a data phone or other devices.
I do store my password for this site, but I use different passwords for non-financial sites and don't store the financial ones. The computer is passworded which may help if it is stolen. Any sensitive information on this site is already available to the public.
I enter through "groups & forums". In the past I entered through "forums."
The problem can occur within a session, not just between sessions. It is erratic and does not happen every time. For quite a while it was doing pretty well. Lately not so good.
It may reset to to nothing read, but more common is to reset to the previous day or session's values. Reloading the page usually does not help.
Are the markers are stored within Weavolution with my account or on cookies? Has Weavolution changed the interval between caching times or some other similar factor?
Laurie Autio
It happens to me, too, also not predictable.
Fivr minutes ago (or so), I posted to the Scandinavian forum. Om going back to the first page (by clicking the Weavo logo), suddenly all visible threads had *lots* of unread posts (that I had already read).
I *think* it often happens if I leave Weavo (without logging out), open it again (say) one hour later. As Laurie says, it is not consistent.
I usually never log out.
Thanks for the information, Laurie and Kerstin. This may actually be related to the heavier loads we are starting to see on the site. There seem to be many more visitors to the site lately, and we are investigating. Many more users is a good thing, but does require us to change our site host settings appropriately.
Please bear with us,
Kay
Right now something even odder happened: in one forum the reds were correct (um... weaving, I think), in another (Improving weavo) it was wrong. (Just saying... maybe it helps?)
