notifications, - again

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Ellen's picture
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Joined: 08/12/2009

I have been trying to find out by browsing through the forum here, but can't find any recent posts.

I still have the problem that I do not get any notifications at all, neither from PMs nor projects nor forum posts. This makes it time-consuming to try and keep a check on whether I have answered everybody. I do think I have my setting for receiving e-mail notifications for all these, but can I have done something wrong there? If so I can't figure out what!

Claudia Segal's picture
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Joined: 05/13/2009
Hi Ellen, I will check this

Hi Ellen,

I will check this out further with someone more knowledgeable in our technical support group and get back to you either by regular email or in this forum.

Thanks for pointing this out again

Claudia

miryam-chavah's picture
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Joined: 03/11/2010
ditto to everything Ellen

ditto to everything Ellen said here... i feel awful to go into an older project of mine and see that someone has given me a comment that i totally ignored accidentally.. i have never recieved any  notifications from weavolution website and i am CLUELESS how to change that :(

DebD's picture
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Joined: 06/09/2010
Agreeing too.  It would be

Agreeing too.  It would be nice to get a notification on these.

 

Elk Ridge Orchard Studio's picture
Joined: 02/26/2011
me three (four?)

I am not recieving any as well

debmcclintock's picture
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Joined: 06/08/2009
That's been a long term

That's been a long term problem. Until weavo gets a free programmer or funding to fix it I've just kept an eye on the Dashboard function in the orange box above. You can filter it by projects and glance down and see what projects have been commented on. Not an eloquent solution but it works.

Claudia Segal's picture
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Joined: 05/13/2009
Thank you Deb for

Thank you Deb for understanding the issue.  We do have this on the list for the Techno support team.  That group has grown to 4 members and they are almost done with the improvements to Help/FAQ.  Now we need assistance to complete rewriting the Help files.  

A new Events calendar will be up in September or perhaps sooner.  I have lost exact track of where notifications stands but will review that and get back to everyone.  

You should be receiving notifications if you written the first comment in a comment thread.  You should also receive notificaitons for Private messages.  In order to receive both, you go to My Profile in the orange toolbox and have the following items checked:

Hope this helps.  We will be adding it to the Help section soon.

Claudia

debmcclintock's picture
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Joined: 06/08/2009
Claudia, just to be clear,

Claudia, just to be clear, folks are asking about comments they have received on their projects, not on general postings.  I'm not sure if your answer above is addressing that question.  Are project comments rolled up in the above solution?  Might be a good question to ask someone familiar with the programming.

dancingfish's picture
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Joined: 06/08/2009
I'm not getting notifications...

and my settings are exactly as you show in the images.  At one point, I unchecked and rechecked the settings, and I got notifications for a couple of days, but then after that I got no notifications again, even though I had not made any changes to my settings.

Note that I'm not talking about project comments; I'm talking about followups to my postings, or to my comments.

Linda